How lengthy have you ever been utilizing the Come up® Platform and servicing the medical transportation consumer?
“I’ve been utilizing the Come up® Platform since 2019, and I began utilizing the platform as a result of I appreciated the thought of turning into my very own boss and making my very own schedule. I’m truly the primary out of my household to be my very own boss!
What do you want in regards to the medical transportation consumer?
“When a few of the members name, they’re fearful as a result of their driver hasn’t proven up but, or their members of the family are calling as a result of they wish to make certain their family members are attending to their appointments on time.
“I really like servicing the medical transportation consumer as a result of I can make certain members of the family might help their family members get to their appointments on time—and finally stick with this consumer.
“You get to expertise all the decision varieties with the members, and I get calls from all around the States. They inform me the place I ought to go to go to typically [laughs]. I prefer it, and it’s enjoyable!”
“I began servicing the medical transportation consumer in October of final 12 months and appreciated it as a result of my grandparents use this service. I’m going with them for a few of their appointments, so I do know the significance of medical transportation and hold this in thoughts whereas servicing.”
What do you want about utilizing the Come up® Platform?
“The assist. I really like talking with the chat PFs on the Come up® Platform. They aren’t at all times capable of discuss— however they will at all times discuss with us by way of chat and supply assist after we want it.”
Do you’ve got any recommendation for many who are new to the Come up® Platform or the medical transportation consumer?
“Actually take your time to attach with the members and perceive your pointers—and the significance of creating certain an appointment is scheduled accurately.”
Why do you suppose you linked so properly with the medical transportation consumer?
“As a result of my grandmother misplaced her eyesight, I perceive the significance of attending to appointments on time. I took her to appointments, bought her there on time, helped her take her remedy. I understand the significance of this service—and delivering customer support for different members.”
Is there the rest you wish to share in regards to the medical transportation consumer?
“I simply really feel, with medical transportation, it comes extra simply whenever you discuss to members. They’re extra sincere and caring, they usually love talking with a reside individual.”
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